What was said.
What was missed.

Upload call recordings. Steve transcribes them, extracts the fields you care about, and verifies that required disclosures were delivered and script steps were followed. Every call, not a sample.

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Steve
call-compliance.jsonJSON
{  "duration_seconds": 102,  "introduction_delivered": true,  "disclosure_present": false,  "upsell_offered": true,  "customer_consent": "verbal",  "topic": "Contract renewal"}
Structured outputIllustrative data

The evidence and your rules.

  • Call recordings in mp3, wav, or m4a, up to five minutes each
  • Required phrases and steps, in your words
  • Call metadata such as agent, campaign, or product

Fields, a verdict, and the proof.

  • Structured fields with a confidence score each, delivered by API or webhook
  • A verdict against your rules: approved, flagged for review, or blocked
  • The evidence and the reason, side by side, in a review queue your team can act on

Rules you would write on a whiteboard. Applied to every submission.

Required disclosures

Steve looks for the meaning, not the exact wording, so a paraphrased disclosure still passes and a missing one is flagged.

Script steps

Introduction, identity check, offer, close. Each step becomes a yes or no with a transcript excerpt as proof.

Missed opportunities

Was the upsell offered? Was the retention offer made? Revenue leaks become countable.

From capture to decision.

  1. Send recordings

    Push files through the API as calls finish, or in daily batches.

  2. Transcribe and extract

    Steve produces a transcript and the fields you defined.

  3. Verify

    Required steps and disclosures are checked. Exceptions go to review.

  4. Coach and report

    Results per agent and campaign flow back to your QA tools.

Industries using this today.

Financial servicesInsuranceContact centers and BPO
Do we need to review every call ourselves?

No. Compliant calls pass automatically. Your reviewers see only the exceptions, with the transcript excerpt that triggered them.

Which languages are supported?

Transcription and extraction work across major European languages. Tell us yours and we will confirm during setup.

Warranty and product registration

Serial numbers, dealers, and purchase dates from a photo of the proof.

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Insurance claims evidence

Claim documents and damage photos, extracted and checked against the policy.

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Document data extraction

Forms, invoices, and field documents turned into clean fields.

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Let’s run it
on your evidence.

Bring a handful of real audio samples and the rules you apply today. We will show you what Steve returns.

Book a demo 30 minutes. Your use case. Real possibilities.