Your standards.
In every reply.
Turn support conversations and messages into structured fields: intent, key details, promised next steps. Verifying replies against your service standard is on the roadmap.
Extraction live. Ask us about joining.
Steve{ "intent": "Return request", "order_reference": "ORD-2231", "return_window_days": 30, "next_step": "Open order"}The evidence and your rules.
- Chat transcripts, emails, or support tickets sent through the API
- The fields you want extracted from each conversation
Fields, a verdict, and the proof.
- Structured fields with a confidence score each, delivered by API or webhook
- A verdict against your rules: approved, flagged for review, or blocked
- The evidence and the reason, side by side, in a review queue your team can act on
Rules you would write on a whiteboard. Applied to every submission.
Intent and details
Each conversation becomes typed fields your CRM and analytics can use directly.
Service standard verification
Checking that every reply acknowledged the request, gave the required information, and explained next steps. On the roadmap.
From capture to decision.
Send conversations
Push text through the API as tickets close.
Extract
Steve returns the fields you defined.
Use
Route, report, or trigger follow-ups from structured data.
Industries using this today.
When will text verification be available?
It is on the roadmap. If your use case depends on it, tell us. Early design partners shape what ships first.
Same engine. Different evidence.
Let’s run it
on your evidence.
Bring a handful of real text samples and the rules you apply today. We will show you what Steve returns.
Book a demo 30 minutes. Your use case. Real possibilities.